An Enthusiastic Digital Technology Business leader with over 20 Years of extensive experience in the IT Digital SaaS products that help the customers in achieving their IT goals in an optimal manner and have a better control on their budgets. Being a resourceful leader who is ardent about optimizing the performance of IT organizations and the Clients, I have played a key role in providing them innovative solutions based on the current digital technology market trends.

My experience includes working with customers across the globe, that includes Asia pacific (China, Philippines, Singapore, Australia, Malaysia), North America (US & Latin America), UK & Europe. Successfully managed Major IT Infrastructure upgrades and implemented cost-reduction measures leading to significant savings to the customers. Seasoned Business Leader in Leading & Customizing the Digital Workplace tools like Nexthink, BOMGAR, ServiceNow VA, RaaS Devices, Smart Station Hub, Vayusphere, End user computing products, that fulfils the Client’s requirements that greatly helped to optimize their IT costs, improvise the Digital user experience.

I possess a deep understanding of digital technologies, including cloud computing, data analytics, and strategic delivery of services, and I am committed to leveraging these technologies to support the organization’s mission and vision. My ability to foster collaboration between IT and other departments has been instrumental in ensuring successful project execution and stakeholder engagement. For instance, by initiating cross-departmental workshops, I improved communication and streamlined workflows, leading to a Positive customer outcome.

Moreover, my experience in managing vendor relationships and negotiating contracts has allowed me to secure optimal solutions while maintaining budgetary discipline. I believe that a strong IT infrastructure is crucial for driving innovation and enabling agility in today’s fast-paced environment