Greggs has introduced a new snack and called it the Spicy Veg Bake, touting it to be the country’s new favorite. Little do they know, Britons are not impressed by this innovation and have been airing their thoughts on social media. Others are calling to bring back old favorites instead.

The famous British bakery, modern Greggs, has just announced a new product, touted to be the next obsession of one and all: the Spicy Veg Bake. It took to social media, telling customers with that exciting announcement to get ready for a new treat.

Not everyone, however, appears to be having a field day with this new addition to the Greggs’ menu. Reactions have flooded social media, and none of them are very warm. Some customers seem excited to try the Spicy Veg Bake, but others expressed themselves as quite disappointed.

One customer angrily replied, “You need to bring back the meat and potato pasties. How can a bakery not have the favorite pasty in the UK on their menu?” This customer and many others were missing the classic options they loved before.

Another commenter hit out at Greggs, saying, “Why do you never ever listen to what the people want? Is your marketing team just so passive-aggressive that they purposely bring out the opposite of what people are asking for?” This reflects a deeper concern that Greggs is missing out on what the customers really want.

A third person contributed, “I’m really wanting the return of BBQ pulled pork and cheese and onion rolls.” This shows most of the customers would rather Greggs bring back their old popular menu rather than introducing new ones.

Some of the people who are fond of spicy food seem not to be satisfied with the new Spicy Veg Bake as well. A user commented, “Don’t want spicy veg just want the spicy chicken and pepperoni bake back.” This gives evidence that while Greggs is trying to provide something new, it might not meet the taste of everyone.

There were calls for other vegan options to return. Some people commented, saying they’d prefer the Vegan Steak Bake or Vegan Ham and Cheese Baguette rather than this new spicy veggie option. For example, one comment read, “It would be nicer if it was the vegan steak bake or the vegan ham and cheese baguette.”

The responses to the Spicy Veg Bake explained how some customers had strong feelings over what Greggs should be selling. Even one user commented, “Imagine if you made a cheese and onion for vegans or a chicken bake.” It goes on to prove that some of these people are looking for more variety and options which meet different tastes and dietetic requirements.

It’s not all, there are concerns regarding the spiciness of the new bake. A customer pointed out, “Stop making things spicy. Give us vegans the bland normal options we want. Bring back the steak and the bean and cheese.” This indicates that most customers do not like spicy food and actually miss older options that were flavored simply.

One user missed the good old days and said, “I miss the old veg pasty with potato and veg.” The tone here is nostalgic and wanting to see the classic items Greggs used to have.

Despite the mixed reception, Greggs stands by its new product and is banking on it to be a customer favorite. The goal of the company is to have new and exciting options available while keeping its menu fresh and appealing at the same time.

How Greggs balances innovation with customer preference will be interesting with their continued new lines coming out. Will the Spicy Veg Bake become an adored new addition, or will it be quickly forgotten as customers clamor for their old favorites?

Meanwhile, it’s very obvious that Greggs’ new baby has been receiving some pretty mixed reviews—some people are fairly excited to try the new Spicy Veg Bake, while others will not give up on their favorite pasties and bakes. Greggs definitely has some food for thought when considering how they push their menu changes further.

Overall, launching the Spicy Veg Bake has definitely moved a lot of jaws. Whether it’s going to be your new fave or not, pretty much everyone would agree that Greggs is ruling the bakery world with its latest offering.