Influencer Editorial Team
Few professionals embody the spirit of innovation in technology as profoundly as Sourabh Mahajan. A seasoned Salesforce Technical Architect with over two decades of experience in Information Technology, Sourabh has transformed the way businesses harness the power of Customer Relationship Management (CRM). His nomination for the International Recognition Award at the Influencer Magazine Awards 2025 is a celebration of his technical expertise, visionary leadership, and global impact in shaping the future of enterprise solutions.
Based in Irving, Texas, Sourabh is a 12X Salesforce Certified professional and a double-star Ranger with mastery across Service Cloud, Sales Cloud, Health Cloud, Data Cloud, and Marketing Cloud. His hands-on expertise in Apex Classes, Lightning Web Components (LWC), Visualforce pages, SOQL, SOSL, Batch Apex, and integrations has helped organizations modernize workflows, enhance customer engagement, and achieve scalable growth. His career reflects not only technical depth but also a relentless pursuit of efficiency, innovation, and customer-centric solutions.
At Salesforce Inc., where he has served as Technical Architect since 2022, Sourabh has made measurable impact at scale. From designing advanced CRM architectures adopted by more than 100,000 users to deploying data-driven enhancements that boosted user satisfaction by 20%, his projects consistently deliver tangible business outcomes. He has led over 50 seamless releases, modernized feedback channels to increase response rates by 80%, streamlined operations by 25%, and reinforced platform security with robust access protocols. His ability to merge creativity with technical execution has made him a trusted leader in CRM transformation.
Earlier, at TCS Americas, Sourabh demonstrated the same level of excellence, architecting Experience Cloud integrations, automating workflows that cut manual data entry by 30%, and driving a 20% boost in lead conversion. His work not only optimized system performance but also strengthened data security and compliance, setting new benchmarks for CRM implementations.
Beyond his corporate achievements, Sourabh has earned recognition as a thought leader in emerging technologies. A member of IEEE and IAENG, he envisions a future where over a million individuals are empowered with expertise in analytics, machine learning, and AI. His dedication to knowledge-sharing is evident in his international conference talks, technical blogs, and whitepapers, which have been featured in leading newspapers and technology publications worldwide. His accolades include the IBM Employee of the Month Award, the GBS GD Orion Award, and the Star Performer Award from Patni Computer Systems, among others. In 2025, he was also appointed as a judge for the prestigious Globee Award for Technology. Sourabh’s journey exemplifies the impact of blending deep technical knowledge with a human-centered vision. His innovative contributions, whether in designing scalable CRM solutions or inspiring the next generation of technology professionals, highlight his standing as a global leader.
Sourabh MahajanSourabh Mahajan’s nomination for the International Recognition Award is not just about technical mastery, it is a tribute to his role as a trailblazer, mentor, and visionary shaping the future of digital transformation. Congratulations, Sourabh, you are proof that innovation, when paired with purpose, can redefine industries on a global stage.
