The UK’s biggest phone network, O2, has sounded the alarm for customers about sneaky scams targeting both iPhone and Android users. As Christmas approaches, the excitement for new gadgets grows, but so does the risk of getting scammed. Let’s dive into what’s happening and how you can protect yourself!

What’s Going On?

O2 has noticed a rise in scams, especially during the busy time of year when new phones and tech gadgets are launched. Many companies release their latest devices to make the most of the festive shopping season. For instance, this month, the new iPhone 16 was introduced, packed with cool AI features. Just last summer, Samsung launched its Galaxy Z Fold 6. With so many new options, people are eager to get their hands on the latest technology.

However, this excitement is just what scammers are looking for! O2 warns that while you might be excited about discounts and new devices, there are some bad actors trying to trick you. They often offer amazing deals that seem too good to be true. Sadly, they are not there to help you; they want to steal your personal information, passwords, or even your money.

Three Rules to Stay Safe

O2’s cybersecurity experts have shared three important rules to help keep you safe from these scams:

1. If It Sounds Too Good to Be True, It Probably Is!

One of the biggest warning signs is when a deal looks way too good to be true. Scammers might promise a huge discount or a free phone. O2 reminds us that real phone providers, like O2, will never ask you for personal information like passwords or bank details over the phone or in texts.

If someone calls or messages you with an amazing offer, be cautious! Scammers often use fancy language and exciting words to make you feel special, but remember: real companies will always protect your information. You should only enter passwords on their official websites.

If you get a call or message that’s asking for sensitive information, just hang up! Instead, go directly to the company’s official website or contact them to check if the offer is real.

2. Be Careful with Messages About Changes You Didn’t Make

Another common trick is when you receive a message saying there’s been a change to your password or address that you didn’t request. These messages can look very official, and scammers hope to catch you off guard. If you get one of these messages, don’t click on any links!

Instead, pick up the phone and call your provider directly. This way, you can discuss any suspicious activity with someone you trust. Remember, if you use the same password for multiple accounts, a scammer could access all of them if they get your login details.

3. Watch Out for Fake Deliveries

One of the sneakiest scams involves thieves ordering devices to your home without you knowing. They might send you a fake message claiming that the device was delivered by mistake and ask you to forward it to them. If you do this, you could end up paying for a device you never ordered!

Always be suspicious of unexpected deliveries. If you didn’t order anything, don’t take any action based on a random message. Instead, check with the company to see if they have any deliveries scheduled for you.

How to Spot a Scam

Knowing how to identify a scam can help keep you safe. Here are some things to look out for:

Strange Phone Numbers or Emails: Scammers often use numbers or email addresses that look odd. If something seems off, don’t engage with them.
Poor Spelling or Grammar: Many scam messages have typos or awkward phrases. Real companies usually have professional communications.
Urgency: Scammers like to create a sense of urgency. They might say that you must act immediately to get a deal. Don’t rush; take your time to think it through.
Requests for Personal Information: As mentioned earlier, be cautious if someone asks for your personal information or money over the phone or via text.

Stay Vigilant This Holiday Season

As we get closer to Christmas, it’s easy to get excited about new gadgets. But it’s crucial to stay alert and not let that excitement cloud your judgment. Scammers are always looking for opportunities to trick people, especially when they know that folks are more willing to spend money on gifts.

If you feel unsure about an offer, don’t hesitate to reach out to your phone provider directly. They can help clarify whether an offer is real or a scam.