Chatbots are a form of Artificial Intelligence (AI) that are designed to simulate human conversation. Chatbots use natural language processing (NLP) to understand user input and provide an automated response. Chatbots are often used in customer service applications, where they can provide quick and accurate answers to customer inquiries.
Chatbots can be powered by either Artificial Intelligence (AI) or Machine Learning (ML). AI chatbots are programmed to understand and respond to user input. They are designed to simulate human conversation and provide an automated response. AI chatbots can understand user input and provide an automated response without any human intervention.
On the other hand, Machine Learning (ML) chatbots are trained to understand user input and provide an automated response. ML chatbots are trained using large datasets of user input and responses. They are able to learn from user interactions and provide an automated response that is tailored to the user’s needs.
In conclusion, chatbots can be powered by either Artificial Intelligence (AI) or Machine Learning (ML). AI chatbots are programmed to understand and respond to user input, while ML chatbots are trained to understand user input and provide an automated response. Both types of chatbots are used in customer service applications to provide quick and accurate answers to customer inquiries.
